Richfield Living's ongoing response to the COVID-19 pandemic
A note to our Richfield family:
Update February 7, 2021
Richfield Living will continue to monitor the status of COVID-19. We will follow established protocols to ensure the safety of residents and team members. We have vaccinated 343 residents and team members. Another 300+ residents and team members will be fully vaccinated by mid-February.
Below is our current COVID-19 status:
0 COVID Positive
Residents
The Health Center
(skilled nursing long term care)
0 COVID Positive
Patients
Short Term Rehab
(transitional care/short term rehab)
0 COVID Positive
Residents
The Oaks
(assisted living and memory care)
0 COVID Positive
Residents
Joseph C. Thomas Center
(assisted living and memory care)
0 COVID Positive
Residents
Independent living
0 COVID Positive
The Health Center Team members
Furloughing at home
0 COVID Positive
The Health Center Contract employees
Furloughing at home
0 COVID Positive
Short Term Rehab Team members
Short Term Rehab
(transitional care/short term rehab)
0 COVID Positive
Joseph C. Thomas Center Team member
Furloughing at home
0 COVID Positive
Joseph C. Thomas Center Contract employee
Furloughing at home
0 COVID Positive
The Oaks Team member
Furloughing at home
0 COVID Positive
The Oaks Contract employee
Furloughing at home
0 COVID Positive
Independent Living Team members
Furloughing at home
0 COVID Positive
Non-clinical Team members
Furloughing at home
Richfield plans to follow the Virginia Department of Health (VDH) guidance for phasing. The assisted living buildings, The Oaks and Joseph C. Thomas Center, are not offering outdoor visitation or window visits. We are offering video and telephone chats. Please contact your building to schedule a visit with your loved one.
When Virginia entered Phase III on July 1, 2020, we reopened some services and visitation for our independent living buildings – Knollwood Apartments, Ridgecrest Apartments, Lake Estates Cottages and The Villas. The independent living protocols for reopening can be foundhere.
The construction projects on the Salem and Roanoke Campuses remain COVID-19 free. Ryan Companies has completed three buildings in Phase I of our construction project on the Salem Campus. These projects include The Health Center – Salem Campus, comprising of four households of 19 residents each, 48 Lake Retreat apartments, and the new Town Center. These buildings are now open with limited visitors as we follow COVID-19 protocol.
MB Contractors is expecting to complete the construction project at our second location in Roanoke City spring 2021. This campus will house The Health Center – Roanoke Campus, with four households of 19 residents each and a Short Term Rehab.
This historical time has been difficult, yet we endeavor to keep residents safe and offer support to their families. We look for creative and healthy alternatives for the residents and team members to connect with families, engage in activities within the Richfield campus, and thrive during the changes. Your cooperation and the resiliency of the residents has been remarkable. We hope to continue to protect this community and provide the services you have come to expect from Richfield Living.
We are committed to the residents’ and team members’ safety and well-being following recommendations from the Governor’s Office, the County Health Commissioner, the Virginia Department of Health, the National Guard and the Center for Disease Control. We recognize and appreciate how important these partnerships have been in keeping our residents healthy.
If you have questions, please call our compliance and COVID-19 hotline at 888.745.8008 or email here.are
Please click on the links below for more information.
At Richfield, we’ve found that ensuring our community’s safety doesn’t have to be at the expense of feeling connected. Download our COVID Guide for Seniors and explore ways to enjoy life safely during this crisis.