Richfield Living's ongoing response to the COVID-19 pandemic

A note to our Richfield family:

Update September 9, 2021

The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), issued updated guidance this week to safely revise senior living community protocols during the COVID-19 pandemic public health emergency. Governor Northam supports and recommends upholding CDC guidance.

Based on this updated guidance and the local COVID-19 positivity rate, masks and daily screening is required by all team members regardless of vaccination status and it is required by all residents and visitors wear masks, regardless of vaccination status, in all public spaces in our Health Centers and Assisted Living facilities. Independent Living residents are strongly encouraged to wear masks, regardless of vaccination status and their visitors are required to screen as they enter buildings.

In addition anyone traveling outside of the area, or if you are assembling in congregate settings then you are required to have a COVID-19 test when you return before returning to work.

We continue to encourage our team members, residents, and family members to adhere to the core principles of COVID-19 infection control, including maintaining physical distancing and conducting visits outdoors whenever possible. This continues to be the safest way to prevent the spread of COVID-19, particularly if either party has not been fully vaccinated.

Please check with the building where your loved one lives for further current details on visitation. Any changes in CDC, CMS, or VDH guidelines, change in COVID status at Richfield Living, change in COVID status for the local or state community, or other unforeseen circumstances could immediately change any published or stated information. 

Below is our current COVID-19 status:

0 COVID Positive

Residents

The Health Center - Salem Campus

(long-term care)

0 COVID Positive

Patients

Short Term Rehab - Salem Campus

(transitional care/short-term rehab)

0 COVID Positive

Residents

The Health Center - Roanoke Campus

(long-term care)

0 COVID Positive

Patients

Short Term Rehab - Roanoke Campus

(transitional care/short term rehab)

2 COVID Positive

Residents

The Oaks

(assisted living and memory care)

0 COVID Positive

Residents

Joseph C. Thomas Center

(assisted living and memory care)

0 COVID Positive

Residents

Independent living

2 COVID Positive

The Health Center - Salem Campus Team members

Furloughing at home

1 COVID Positive

The Health Center - Salem Campus Contract employees

Furloughing at home

1 COVID Positive

The Health Center - Roanoke Campus Team members

Furloughing at home

0 COVID Positive

The Health Center - Roanoke Campus Contract employees

Furloughing at home

0 COVID Positive

Short Term Rehab - Salem Campus Team members

Short Term Rehab

(transitional care/short term rehab)

0 COVID Positive

Short Term Rehab - Roanoke Campus Team members

Short Term Rehab

(transitional care/short term rehab)

0 COVID Positive

Joseph C. Thomas Center Team member

Furloughing at home

1 COVID Positive

Joseph C. Thomas Center Contract employee

Furloughing at home

0 COVID Positive

The Oaks Team member

Furloughing at home

0 COVID Positive

The Oaks Contract employee

Furloughing at home

0 COVID Positive

Independent Living Team members

Furloughing at home

1 COVID Positive

Non-clinical Team members

Furloughing at home

Independent living residents continue to follow CDC guidelines as long as the Richfield Living community is COVID free. These buildings include Knollwood Apartments, Ridgecrest Apartments, Lake Estates Cottages, The Villas, and Lake Retreat apartments. Independent living Daily Screening protocols can be found here.

The Assisted Living buildings The Oaks and Joseph C. Thomas are now open for visitation. Visitation can change at any time and we will keep you updated. Daily screening protocols can be found here. Please confirm the visitation policy with your building.

The Health Center – Salem Campus, Short term Rehab, and RRCC (future The Health Center – Roanoke Campus) are accepting visits at this time based on the current COVID status of the building. Daily screening protocols can be found here.

The Health Center, Short term Rehab, and RRCC (future The Health Center – Roanoke Campus) are also continuing to accepting visits at this time based on the current COVID status of the building.

We will continue to monitor expert guidance and local COVID positivity rates and modify our protocols as needed to keep our residents safe. We are fortunate to have over 90% of our residents vaccinated but it is still critical for all, vaccinated and unvaccinated, to follow protocols as the COVID strains and variants evolve. We appreciate your patience through this continuously challenging period.

We remain committed to the residents’ and team members’ safety and well-being following recommendations from the Governor’s Office, the County Health Commissioner, the Virginia Department of Health, the National Guard and the Center for Disease Control. We recognize and appreciate how important these partnerships have been in keeping our residents healthy.

If you have questions, please call our compliance and COVID-19 hotline at 888.745.8008 or email here.

Please click on the links below for more information.

Compliance and COVID-19 hotline: 888.745.8008.

Living in a COVID world: A guide for seniors

At Richfield, we’ve found that ensuring our community’s safety doesn’t have to be at the expense of feeling connected. Download our COVID Guide for Seniors and explore ways to enjoy life safely during this crisis.