Helping Our Residents Live Life To The Fullest

A senior living community providing genuine care through all phases of your life.

Richfield Living is a not-for-profit senior living community located on 52 beautifully landscaped acres in Roanoke County, near the city of Salem. As the stages of life change, we offer a range of options to meet your family’s needs: rehabilitation following surgery or a stroke, social interaction in our retirement residences, and extra support for those needing additional care. All in one place, with special commitment to exceptional senior living. That’s the Richfield difference.

The Richfield Living Mission -

Living Our Values

Our Vision

Enriching lives in our community.

Our Mission

Helping individuals experience life to the fullest through every phase of their journey.

Our Values

Respect ~ Honor the dignity of the individuals we serve.
Integrity ~ Do the right thing for the right reasons.
Service ~ Exceed customer expectations.
Excellence ~ Strive for excellence in all we do.
Stewardship ~ Act wisely today so we can continue serving tomorrow.

The significance of the Richfield Goose

When someone thinks of Richfield Living, geese typically come to mind! These beautiful and entertaining creatures grace the Richfield Living community, thanks in part to the two lakes located on campus. While all enjoy watching the birds, and welcoming goslings at the beginning of each summer, the fowl also remind the Richfield Living team members of very important lessons in working together.

When geese fly together, each goose provides additional lift and reduces air resistance for the goose flying behind it.

Geese have discovered that they can reach their destination more quickly and with less energy expended when they fly together in formation. When people work together harmoniously on teams, sharing common values and a common destination, they all arrive at the destination quicker and easier, because they are lifted up by the energy and enthusiasm of one another.

When a goose drops out of the v-formation it quickly discovers that it requires a great deal more effort and energy to fly.

Sometimes people playing on teams will drop out of the group and try to accomplish goals on their own. However, like the geese, they usually discover that they miss the synergy and energy that comes when they are an active part of a cohesive team moving toward their destination, and want to return to the group.

Geese rotate leadership.

When the lead goose gets tired, it drops out of the front position and moves to the rear of the formation, where the resistance is lightest, and another goose moves to the leadership position. When a team is functioning well, various members of the team may take the leadership role for a while because of a particular expertise or experience. Consequently, on good teams, everyone has the opportunity to serve as a leader as well as a follower.

Geese frequently make loud honking sounds as they fly together.

Scientists speculate that this honking is their way of communicating with each other. Similarly, when working on teams, it is exceedingly important for each team member to communicate regularly with all the other team members. Human teams can learn from flying flocks of geese that constant communication among members is exceedingly important in moving effectively towards a common destination.

Geese help each other.

They will stay with and protect the injured goose from predators until it is able to fly again or dies. Likewise, human teams work best when they do more than just work together, but care for the well-being of each other.

Adapted from: Lead Like Butler: Six Principles For Values-Based Leaders, by Kent Millard and Judith Cebula (Abingdon, 2012).

Frequently asked questions about Richfield Living

For Independent Living, call 540.380.1580. For Assisted Living or Memory Care, call 540.380.6527. For other needs, call 540.380.4500. We’d like to get to know you and what you’re looking for in a senior living community. And we’d love to give you a tour of our beautiful campus! One of our counselors will be happy to help.

One of the major benefits of living at Richfield is the peace of mind that comes from knowing there is access to a full range of healthcare services without having to leave the Richfield campus. Rehabilitation, assisted living, and nursing care services are available for either short-term or extended stays. We provide complimentary transportation within our campus, to ensure that you’re able to stay connected with friends and family should your needs change.

Richfield is an independent, not-for-profit organization that was originally founded in 1934 (read more about our background) and is governed by a volunteer Board of Directors made up of dedicated individuals from the community. Together with our senior leadership team they guide and direct the growth of our organization. Richfield is not owned or affiliated with any entity. As a not-for-profit, money is directed back into our community for program development and service enhancements rather than distributed as profit to investors.

Richfield Living is a not-for-profit senior living and healthcare community located in Roanoke County near the City of Salem on over 50 beautifully landscaped acres. Richfield has a total of over 1100 residents, patients and employees. The minimum age for residency in our independent and assisted living facilities is 55. Included in our community are 201 senior apartments, 13 Lake-Estate cottages, 177 assisted living units, and 280 health care beds. Coming in 2020 are another 28 Villa apartments, 48 Lake Retreat apartments, and in phase II, 64 Mountain Retreat apartments. The restructured campus will offer brand new household model of care suites featuring person-centered care to promote personal well-being and joy-filled living.

  Yes, we do allow pets in certain buildings that weigh less than 40 pounds, have up-to-date shots, and can be maintained so as not to disturb neighbors. Some additional fees may apply.

There are no large entrance fees when moving to Richfield. While all levels of care are available on our campus, you pay only for the services you need.

All fees are reviewed annually by senior leaders and approved by our Board of Directors and may be adjusted based on actual operating costs. We work hard to be good stewards of our financial resources. Our expenses are carefully managed; therefore, all fees reflect the lowest feasible rate to maintain sound financial practices and high-quality services. A written notice is provided to all residents in advance of any fee increases. Please be assured that we make every effort to keep increases to a minimum.

This depends on the type of setting you are in. Currently, Medicare provides no reimbursement for assisted living or regular nursing care. Under certain limited conditions, Medicare will pay some costs for Medicare beneficiaries who require skilled nursing or rehabilitation services. To be covered, you must also meet a qualifying hospital stay of at least three days prior to admission to the facility. This coverage can potentially last for 100 days depending on the patient’s progress and continued care needs.

Medicaid is a State and Federal program that will pay most nursing home costs for individuals with limited income and assets. About half of all nursing home residents pay nursing home costs out of their own savings. After these savings and other resources are depleted, application for Medicaid can be made through the Department of Social Services in the county or city of the resident’s most recent home address.

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